Transfer account ownership
Transfer ownership of the billing account to another admin. The new billing owner accepts by email, and you stay the owner until they do.
The account owner pays for your companies and manages the plan, card and invoices. When that should be someone else — a new finance director, for example — hand ownership over. There’s never a moment without an owner: you stay the owner until they accept.
Before you start
- You’re the account owner.
- The new owner is an Admin in one of the account’s companies. If they’re a member, make them an admin first in Settings → Team → People.
Start the handover
Go to Settings → Billing → Subscription and click Hand over ownership.
Choose the new owner
Pick the admin and send the offer. They get an email with a link.
They accept
The new owner opens the link and clicks Accept ownership.
Ownership transferred
The new owner manages the plan, card and invoices from now on. You stay an admin in your companies.
The offer is valid for 7 days. The card on file doesn’t change when ownership moves — the new owner can update it. Changed your mind? Click Withdraw offer before it’s accepted.
Troubleshooting
“This offer expired”. Offers are valid for 7 days. Send a new one.
“You already own another account”. A person can own one billing account. Contact our support team and we’ll sort it out with you.